10 Years Running: Top Rank in ‘KS-SQI’ for ‘Comprehensive University’ Category

- Leading Convergence Education with Its Unique Convergence Curriculum and Systematic System for Jobs and Startups -

Sogang University has secured the top position in the “Comprehensive University” category within the “2023 Korean Standard-Service Quality Index (KS-SQI)” survey, organized by the Korean Standards Association (KSA). 

The grand 2023 KS-SQI certification ceremony took place on November 8 (Wednesday) at the Crystal Ballroom in Lotte Hotel, Sogong-dong, Seoul. More than 230 distinguished guests, including the No.1 companies/organizations from each industry for the latter half of the year, attended the event. During the luncheon, President Sim Jong-hyeok of Sogang University, on behalf of all winning companies, raised a toast, expressing hope for the continued growth of KS-SQI by stating, “KS-SQI has propelled the Korean service industry forward since 2000 by scientifically gauging service quality. I hope that it may continue to grow as a global quality index, contributing significantly to enhancing societal competitiveness.”


As a service-quality gauging model co-developed by KSA and Seoul National University Business School, KS-SQI serves as a comprehensive index reflecting the characteristics of the Korean service industry and consumers. Since 2000, KS-SQI, based on its survey model, has been annually executed and released in partnership with the JoongAng Ilbo. Through ongoing validation, adjustments, and supplementation to mirror evolving service-industry trends, the index maintains its status as a prominent benchmark for service quality in Korea.

The recent 2023 KS-SQI survey, conducted between March and May, and then July and September, evaluated actual service users’ experiences. Within the “Comprehensive University” category, the industry averaged 81.3 points, representing a slight increase from 2022 (81.1 points). Sogang University secured the top spot for the 10th consecutive year with a score of 81.8 points, earning praise for its professionalism, proactivity, and overall presentation compared to other universities.

Sogang University earned commendation for its boundary-breaking multidisciplinary system, flexible convergence curriculums, and structured support for entrepreneurship. Pioneering the introduction of a multidisciplinary and interdisciplinary system, Sogang University has led convergence education, establishing forward-looking entities like the Graduate School of Metaverse, System Semiconductor Engineering, and the Department of Artificial Intelligence. In 2024, Loyola International College will be newly established, providing a specialized and convergent educational model to foster global leaders to bridge the world and Korea.

“I’m truly grateful for the ongoing acknowledgment of Sogang University through KS-SQI. Sogang has been committed to providing personalized education based on the Jesuit educational philosophy dating back to our establishment in 1960. We will continue to support the growth of each student and contribute to the advancement of business and society as a whole.”